An Introduction to the Biltong Direct A Team



Derick & Rose, founders of Biltong Direct, who moved to UK on 2004 and started Biltong Direct.

Gill, who joined us way back and is still with us.  A vegetarian, Gill is responsible for cutting Biltong and processing the raw meats.

Evelyn joined to help in the shop and is still with us.  She attends to customers in the Basildon Shop, and sees that the butchers, who sell our meat products, are well stocked.

Jeanette brought her knowledge of couriers with her to handle the order department.  She is the friendly voice on the end of the phone when customers call to place orders or query anything.

Erwin joined us while we were still at Canvey Island and is now overseeing production processes and making delicious droewors and boerewors.

Newest member of our staff family is Zack.  He is a dab hand at filling in any gaps and other than assisting Jeanette, Evelyn and Erwin, with a multitude of jobs, also drives our van to do deliveries etc.

Others have joined us and then moved on over the course of time.

We are very proud that in 2014 we opened our second shop, in Chelmsford.  It has taken off and fills a need for customers in a large area.  Easy to find and with parking usually available out front, it is a popular stopping off point.  Charmaine is the friendly face behind the counter and is totally bilingual, so folk can enjoy speaking their mother tongue.

Our little ‘family’ all share one aim – to ensure happy customers and top quality products and service.  We hope you will enjoy the benefits of a smaller more personal enterprise.  We aim to please in all ways and are pleased to pass around emails from happy, satisfied customers.  We do however know that you cannot please all the people, all the time.  So we are also open to your criticism and will make amendments when and where necessary.

We have looked forward to improving our website for some time and finally in January 2020 our new look has been launched.  We have made adjustments to our system to include more postage options and more opportunities for you to save money.  Our prime aim has been to make it quicker and easier to place orders and we trust that you will find the new site more up to date and simple to use.  If you have any comments – good or bad, please tell us by email to:  orders@biltongdirect.co.uk